🌿 Shipping Information

Your order will be hand-packed with care and dispatched within 3–5 business days.

As soon as it’s on its way, I’ll send you a confirmation email so you know your parcel has been shipped via Royal Mail 2nd Class. I always want you to feel informed and reassured while your candles and wax melts make their journey to you.

If you need any help or have questions, just pop me a message — I’m here 🌸

shop@treenascozyflowers.co.uk

🌿 Your Delivery Rights

Thank you for your order! We aim to dispatch it within 3–5 business days, ensuring that Royal Mail handles your delivery with care. If your order isn't delivered within a reasonable timeframe, know that you have rights under the Consumer Rights Act. Should your parcel be marked as delivered but cannot be found, please out to me so I can assist you in resolving the issue promptly. Your satisfaction is my priority! 🤍